Payment Policy

Effective Date: January 8, 2025

At Piagunie, we strive to make your shopping experience as smooth and secure as possible. Our payment policy outlines the accepted methods of payment, processing times, and security measures for your peace of mind.

1. Accepted Payment Methods

We accept the following forms of payment for all online purchases:

  • Credit and Debit Cards:
    • Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Payments will be processed securely through our payment processor, and we do not store any credit card information on our servers.

2. Order Processing and Payment Authorization

  • Upon placing an order, you will receive an order confirmation email.
  • Payments are processed as soon as the order is placed. If there are any issues with processing payment, we will contact you promptly to resolve the issue.
  • Orders are typically processed within 1-2 business days after payment is successfully authorized.
  • In the case of an issue with payment or an authorization hold, your order may be delayed, and we will notify you immediately.

3. Security

We take your privacy and security seriously. All transactions are protected using SSL encryption, ensuring that your payment details are securely transmitted and stored. Additionally, our payment gateway complies with PCI DSS standards to further protect your data.

4. Payment Issues

If your payment fails, please check the following:

  • Ensure that your credit card or PayPal account has sufficient funds available.
  • Ensure that your billing address matches the information provided by your card issuer.
  • If your payment is declined, you may want to try a different payment method or contact your bank for further assistance.

5. Fraud Prevention

To protect our customers from fraud, we may contact you for additional verification if we detect unusual activity during the transaction. In certain cases, your payment may be delayed until the verification is complete.

6. Refunds and Adjustments

  • In the event of a canceled order, returned items, or any adjustments, refunds will be processed to the original payment method.
  • Refunds may take 5-7 business days to be reflected in your account, depending on your bank’s processing times.

7. Contact Us

If you have any questions or issues regarding payments, please reach out to us at:

Address: 645 Lime Ave, Long Beach, California (CA), United States
Phone: (562) 513-3906
Email: info@piagunie.com
Website: piagunie.com