Shipping Policy for Piagunie
Effective Date: January 8, 2025
At Piagunie, we are committed to delivering a smooth and reliable shipping experience to all our customers. Below is a detailed outline of our shipping methods, costs, and delivery timelines.
1. Shipping Methods and Delivery Times
We provide a range of shipping options to meet your preferences and ensure timely delivery:
- Standard Shipping: Estimated delivery time is 5-7 business days within the United States.
- Expedited Shipping: Estimated delivery time is 2-3 business days within the United States.
- International Shipping: Delivery times vary depending on the destination, generally 7-14 business days.
2. Shipping Costs
Shipping costs are calculated based on your order’s weight, dimensions, and delivery location. You will see the shipping charges before confirming your order at checkout.
- Free Shipping: Available on orders over $50 within the United States.
- Express Shipping: Additional charges apply for expedited shipping methods, which will be shown at checkout.
3. Order Processing
Orders are usually processed within 1-2 business days from the time payment is received. Once your order has been shipped, you will receive a confirmation email with tracking details.
4. Tracking Your Order
Once your order is dispatched, we will send you a tracking number via email. You can use this number to track your order’s progress and estimated delivery time. Please visit the carrier’s website (UPS, FedEx, USPS) to track your package.
5. Shipping Restrictions
- We ship to all 50 states within the United States and select international locations.
- Some carriers do not ship to P.O. Boxes.
- Certain large or heavy items may incur additional shipping charges or require special delivery arrangements. If necessary, we will contact you for further details.
6. International Orders
For international shipments, customers are responsible for any customs duties, taxes, or import fees that may apply once the package arrives in the destination country. These fees are separate from shipping charges and are the customer’s responsibility.
7. Shipping Delays
While we make every effort to meet delivery timelines, shipping delays can happen due to factors beyond our control, such as weather conditions, carrier issues, or holidays. If your order is delayed, please contact us for assistance.
8. Damaged or Lost Items
If your order is damaged during transit or goes missing, please notify us within 7 days of receiving your order. We will assist in resolving the issue by issuing a replacement or refund.
Contact Information
If you have any questions or concerns regarding shipping, please feel free to reach out:
Address: 645 Lime Ave, Long Beach, California (CA), United States
Phone: (562) 513-3906
Email: info@piagunie.com
Website: https://piagunie.com